Backups you can actually restore from — not just backups.
A backup you’ve never restored is a hope, not a plan. Every site we host is backed up nightly and encrypted, kept for 30 days, and any one of them can be put back with a click — by us, or by you, without asking anyone.
On every plan
Nightly, encrypted, kept 30 days
One-click restore you can run yourself
Test-restored, with the result shown
Download your own copy any time
Hourly available for stores
How it works
What “backed up” means here.
01
Nightly, automatically
Files and database, every night, without anyone remembering to press a button. Stores that can’t afford to lose an order can move to hourly.
02
Encrypted, off the server
Backups are encrypted and stored away from the server that runs your site — so a problem with the site can’t take its backups down with it.
03
Kept for 30 days
Thirty nightly copies to choose from, so a problem you only notice a week later is still recoverable.
04
One-click restore — yours to use
Pick a night, click Restore. You can do this yourself from your dashboard; you don’t need to open a ticket and wait.
05
Your copy, any time
It’s your site. Download a complete copy whenever you like — for your own records, or because you’re leaving. No lock-in.
06
Test-restored, on a schedule
We don’t just store backups — we restore them. Each site’s backup is test-restored to a scratch copy and checked for structure on a rotating schedule, and the result is written on your Backups screen: “test-restored 3 days ago — it worked.” A restore that completes but fails the check is recorded as a failure, not hidden.
What you see
In your dashboard, not in a brochure.
Your “Safety net” screen answers the only backup question that matters — “if today went wrong, could I get yesterday back?” — at a glance.
When the last backup ran, how big it was, and that it’s fresh
Whether your backup has been test-restored, and when — “test-restored 3 days ago — it worked” — or, honestly, that it hasn’t been drilled yet
How many backups you have and how far back they go
Every recent backup as a row with a Restore button next to it
Your schedule (nightly, or hourly for stores) and retention, so nothing about it is a mystery
yourbusiness.com was backed up 5 hours ago. You have 30 nights to choose from.
Latest backup
5 hago
fresh
Backups kept
30
30-day retention
Schedule
Nightly
2:00 AM, every night
Today at 2:01 AM · 412 MBRestore
Yesterday at 2:00 AM · 408 MBRestore
Two days ago at 2:01 AM · 407 MBRestore
▾ Show all 30 backups
Example of the client “Safety net” screen. Sample data.
Straight answer
What restore does — and doesn’t
A restore puts your site back the way it was on the night you choose — files and database. Anything added since then (a new blog post, an order) is not in that backup, which is exactly why stores can move to hourly. Before a restore we tell you plainly what will be overwritten.
On testing: test-restores rotate through every site on a schedule rather than running for every site every night — a full restore is the heaviest thing we ask a server to do. So a new site may read “not yet drilled” for a while; that’s the honest state, not a warning. Once drilled, your Backups screen shows the date and the result, and it’s refreshed on the next rotation.
Backups protect against mistakes, bad updates, and hacks. They don’t make a site fast or secure on their own — that’s what the rest of the platform is for. But when everything else has gone wrong, this is the thing that gets you back.
FAQ
Questions people ask.
How often is my site backed up?
Nightly on every plan. Hourly is available for stores and any site that can’t afford to lose an hour of changes.
How long are backups kept?
Thirty days of nightly backups. Hourly backups are kept for a shorter rolling window on top of that.
Can I restore it myself?
Yes. Your dashboard lists every recent backup with a Restore button. You choose the night; it tells you what will be overwritten; you confirm.
Where are backups stored?
Encrypted, in separate storage away from the server that runs your site.
Can I get a copy of my whole site?
Yes, any time, from your dashboard. It’s yours.
Do you actually test the backups?
Yes. Each site’s backup is test-restored to a scratch copy and structurally verified on a rotating schedule, and the result — date and pass/fail — is shown on your Backups screen. A restore that completes but fails verification is recorded as a failure.
What if a restore doesn’t work?
A failed test-restore is exactly what the drill exists to catch — we see it before you need the backup, and fixing it is our job. If you ever hit a problem restoring, a person handles it as part of looking after your site.